Returns & Exchanges

At The Fruit Company®, we stand behind the quality of our orchard-fresh gifts with a 100% satisfaction guarantee. If your order arrives damaged or fails to meet your expectations, please contact us within 15 days of delivery for a replacement or refund.

Return Process

  • 1.
    Inspect Your Delivery

    Carefully examine your fruit and gourmet items upon arrival to ensure everything is fresh and the packaging is intact.

  • 2.
    Contact Customer Support

    Reach out to our team via phone or email with your order number and photos of any quality concerns or shipping damage.

  • 3.
    Verification Review

    Our quality assurance team will review your claim within 24-48 hours to determine the best resolution for your specific case.

  • 4.
    Resolution Delivery

    Once approved, we will immediately process a fresh replacement shipment or issue a full credit to your original payment method.