Returns & Exchanges
At The Fruit Company®, we stand behind the quality of our orchard-fresh gifts with a 100% satisfaction guarantee. If your order arrives damaged or fails to meet your expectations, please contact us within 15 days of delivery for a replacement or refund.
Return Process
- 1.Inspect Your Delivery
Carefully examine your fruit and gourmet items upon arrival to ensure everything is fresh and the packaging is intact.
- 2.Contact Customer Support
Reach out to our team via phone or email with your order number and photos of any quality concerns or shipping damage.
- 3.Verification Review
Our quality assurance team will review your claim within 24-48 hours to determine the best resolution for your specific case.
- 4.Resolution Delivery
Once approved, we will immediately process a fresh replacement shipment or issue a full credit to your original payment method.